Are You Ready to Let Go of Control?
Is anyone really surprised? A recent Gallup study found that 78% of employees only do “service by the book,” meaning they perform the bare minimum required of them. Even more alarming, only 9% of employees in Germany are highly engaged in their work, marking a steep decline from previous years. And despite the foreseeable call for immediate action to foster engagement, this isn’t just an engagement problem. It is a systemic one. Yet, the results shouldn’t shock anyone. Employees who are only responsible for what they do but have no influence over how they do it have little reason to be engaged.
For decades, organizations have operated under a system where employees are expected to follow predefined procedures rather than think critically or contribute ideas. While this model ensures consistency, it also stifles creativity, diminishes motivation, and turns people into passive executors rather than active problem solvers. When employees are denied the ability to shape their own work, it is no surprise that they disengage. After all, work must have meaning. People need to see how their contributions fit into the bigger picture, how their efforts make a difference, and why “what they do” matters beyond just completing a task. When work lacks purpose, employees lose interest, do the bare minimum, and disengage mentally long before they leave physically.
The traditional corporate structure assumes that decision-making should be centralized. Employees are hired to execute tasks, not to question or improve them. Procedures are established to keep things on track, but in doing so, they remove any sense of purpose and autonomy. Thinking outside the box is not just discouraged, it is seen as a risk to standardization. The result is a workforce that is focused more on avoiding mistakes than on taking initiative, a culture where innovation is stifled because the people closest to the problems are not empowered to find solutions. Organizations that operate this way become slow, bureaucratic, and resistant to change, falling behind more agile competitors. Even worse, employees internalize the message that their ideas do not matter, leading them to stop caring altogether.
To break free from this cycle, it needs an ownership-driven culture. Employees need more than just a checklist of tasks, they need the ability to shape how their work gets done. Real motivation comes from having a say in the process, not just executing someone else’s instructions. When employees feel a sense of ownership, their work becomes meaningful. They can see their direct impact, understand why their role is important, and connect with the organization’s broader mission. Without this, work becomes a routine instead of a source of purpose. Does this sound too progressive? Nucor, North America’s most diversified and sustainable steel company, has operated on principles of trust, autonomy, and open communication since the 1960s. Every teammate feels a sense of ownership, leading Nucor to become a leader in its industry. Employees who are given autonomy to innovate and solve problems become more engaged, accountable, and invested in success.
However, autonomy alone is not enough. It must be paired with accountability. Employees who take ownership of their decisions naturally care more about the outcomes. They learn from failure and continuously improve. Instead of fearing repercussions, they focus on problem-solving, growth, and meaningful change. Organizations that embrace this philosophy improve engagement and create a proactive, responsible decision-making at all levels. Employees who are trusted to make real decisions react faster to challenges, propose better solutions, and remain engaged in their work. These organizations are more adaptable to change, better equipped to manage risks, and more likely to foster innovation. By contrast, companies that cling to top-down, command and control leadership risk losing their best talent, slowing their response times, and creating uninspiring workplaces that fail to evolve.
The greatest barrier to this shift is not employees, it is leadership. Many executives hesitate to give up control, believing that only senior management is equipped to make key decisions. Yet, the reality is that organizations that trust their workforce to think, decide, and innovate are the ones that thrive in volatile times. The question is no longer whether companies should decentralize authority, foster ownership, and build a culture where employees feel empowered – but whether they can afford not to.
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